Delete Your Account

We respect your right to data deletion. Follow the steps below to request permanent removal of your Kolva account and all associated data.

1

Send a request

Email us at support@kolva.ai with the subject "Account Deletion" and the email address associated with your account.

2

Identity verification

We will verify your identity to ensure the request is legitimate and protect your data.

3

Processing

Your account and all associated data will be permanently deleted within 30 days of verification.

4

Confirmation

You will receive an email confirmation once your account and data have been fully deleted.

Ready to delete your account?

Send an email to the address below with your account email and we'll take care of the rest.

support@kolva.ai

What gets deleted

  • Your user profile, credentials, and authentication data
  • All personal data (name, email, phone, location history)
  • Visit reports, photos, and notes you created
  • AI conversation history and voice recordings
  • Push notification tokens and device data

Note: Anonymized, aggregated business data that cannot be linked back to you may be retained for analytics purposes, in accordance with our Privacy Policy.