Planning and Executing Visits

Visits are the heartbeat of field sales. Kolva gives you a complete workflow for planning your day, recording one GPS proof at the explicit check-in of each physical visit, and ensuring every meeting ends with a clear next step.

My Day: Your Daily Command Center

Open My Day from the sidebar or the mobile home screen. This view shows everything happening today — scheduled visits, pending follow-ups, and AI-recommended actions.

1. Tap Add Visit to schedule a new visit for today.
2. Select a client or prospect from the search dropdown.
3. Set a visit objective — a short description of what you intend to accomplish (e.g., "Present Q2 pricing," "Collect overdue payment," "Introduce new product line").
4. Add physical visits to Mode Tournée, preview the traffic-aware optimized order, then confirm it.
5. Drag and drop cards to manually reorder if needed.

The Decision Brief

Before each visit, Kolva generates a personalized decision brief for the client. The brief pulls data from across the platform and summarizes it into actionable business context:

• Last visit summary — When you last visited and what was discussed, including conversation tags and action items.
• Order trends — Recent orders, average order value, and whether ordering frequency is increasing or declining.
• Open invoices — Any unpaid balances that may need addressing during the visit.
• Business signals — Churn risk score, reorder predictions, and product recommendations tailored to this client.
• Strategy context — If your admin has set up the Strategy Playbook, relevant directives and coaching notes appear here.

Check-In with GPS

When you arrive at the client's location for a physical visit, tap Check In on the visit card. Kolva records one GPS proof point and timestamps the start of that visit.

1. Ensure location services are enabled on your device.
2. Tap Check In — one GPS proof point is captured for this physical visit.
3. The proof does not automatically overwrite the client’s saved address. Phone visits do not request GPS.
4. The visit timer starts, tracking the duration of your meeting.

Visit Notes and Voice Debrief

During or after the meeting, capture what happened using one of two methods:

• Typed notes — Enter notes directly in the visit form. Use them for quick observations or specific details.
• Voice debrief — Tap the microphone icon and speak naturally for 60 to 90 seconds. Kolva transcribes your voice using Whisper, then extracts structured data: commitments made, objections raised, products discussed, competitor mentions, and next action items.

Checkout and Follow-Up Scheduling

When your meeting is over, tap Check Out. Kolva records the end time without requesting or storing a new GPS position, then prompts you to complete three quick actions:

1. Schedule next visit — Defaults to 7 days from today. Adjust the date as needed. This visit automatically appears in your future My Day view.
2. Send a follow-up — Choose from AI-generated email or WhatsApp templates that reference what was discussed during the visit.
3. Log an order — If the client placed an order during the visit, capture it immediately so it is recorded in their history.